I need help with this also, mine has been doing this for a long time and i never could fix it, then finally found this page but i dont know what you mean when you say #15? could you please send me the link to where i need to go? thank you
they changed the formatting and paths of the forums since 2006 so the 1st link didn't work
what used to be
https://www.wincustomize.com/Forums.aspx?ForumID=168&AID=92011
is now
https://forums.wincustomize.com/92011
in reply #15 at the above link you will find a link to tgnforums.stardock:
http://tgnforums.stardock.com/index.aspx?ForumID=162&AID=85407#697544
there, check reply #3